Every piece of information you share with Helabet is protected with the highest level of security. This Privacy Policy clearly explains what data we collect, how it is used, and the steps we take to keep your information safe.
Helabet (helabet.blog) takes the privacy of every user seriously. We believe your personal information belongs to you alone — and protecting it is our responsibility.
This Privacy Policy is written in English for users in Bangladesh to ensure it is easy to understand. By using the Helabet website or app, you are considered to have agreed to this Privacy Policy.
In this policy, we clearly explain: what types of data are collected, why they are collected, how they are used, and the steps we take to protect your information.
Our commitment: Helabet never sells or rents your personal information to third parties.
When you create an account and use our services on Helabet, we collect the following types of information:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, gender | Account verification and age confirmation |
| Contact Information | Mobile number, email | Account security and notifications |
| Financial Information | Mobile Banking/Nagad number, transaction history | Deposit and withdrawal processing |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Gaming Information | Betting history, game activity | Service Improvement & Responsible Gaming |
We also automatically collect certain technical data — such as which pages you visited, how long you stayed, and what device you used. This information is used to improve the site.
We only collect information that is genuinely necessary. We do not ask for excessive or irrelevant data.
Helabet uses the collected information for the following purposes:
Helabet uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
Most browsers allow you to disable cookies. However, doing so may limit certain features of the site.
Helabet uses industry-leading technology to keep your data secure. Our security framework operates across multiple layers:
Helabet's security practices comply with the international PCI DSS standard.
As a Helabet user, you have the following rights over your own data:
You have the right to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request that your data be deleted when you close your account.
You can opt out of marketing communications at any time.
You may request a copy of your data in a portable format.
You can request that the processing of your information be restricted under certain circumstances.
To exercise any of these rights, please contact our support team: [email protected]
Helabet does not retain data beyond what is necessary. Retention periods vary by data type:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Operations |
| Transaction History | 5 Years | Legal and financial regulations |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Improvement |
| Marketing Data | Until consent is withdrawn | Promotional Communications |
Upon account closure, all data beyond what is legally required is securely deleted.
Helabet is strictly for users aged 18 and above. We do not knowingly collect any data from minors.
If you suspect a child or minor is using Helabet, please contact us.
Helabet may update this Privacy Policy when necessary. For any significant changes:
If you have any questions about this Privacy Policy, please reach our FAQ Page View or contact our support team.
The Core Pillars of Our Data Protection
All data is protected with 256-bit SSL encryption. No one can intercept or read your information in transit.
An additional layer of security is added at login via OTP verification. Even if your password is compromised, your account remains protected.
Your data is never sold to advertisers or any other company. That is our core commitment.
Our expert team regularly tests the system to identify vulnerabilities and resolve them promptly.
We are transparent about how your data is used. There are no hidden purposes.
You can update your information, opt out of marketing, or delete your account at any time from Account Settings.